Shipping Policy

Shipping Policy

Processing time: Since every piece is handmade, please allow [X] business days for orders to be prepared and packaged before shipping. Custom orders may take longer — we'll provide an estimated timeframe when your order is confirmed.

Shipping rates and delivery

  • Domestic (US): [rate/timeframe]
  • International: [rate/timeframe, if offered]

Order tracking

Once your order ships, you'll receive a confirmation email with tracking information.

Shipping address accuracy

Please double-check your shipping address at checkout — we are not responsible for orders shipped to an incorrect address provided by the customer.

Lost or stolen packages

Ennoria is not responsible for packages lost or stolen after being marked as delivered by the carrier. We're happy to help you file a claim with the carrier if this happens.

One of a kind reminder

Since every piece is one of a kind, we recommend acting quickly if you love something — once it's sold, it won't be restocked.

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